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how to use Klarna

What is Klarna? Get acquainted here

Are you looking to upgrade your wardrobe with fresh, new gear? With Klarna, say goodbye to the worry of making immediate payments at the checkout! Simply choose the option 'Pay Later with Klarna' and indulge in a seamless shopping experience.

Here's what Klarna has in store for you:

* 30 days to pay: Take your time to make a decision without the pressure of an immediate payment.

* No account sign up needed: Enjoy the benefits of Klarna's service without the hassle of creating an account.

* Age requirement: Please note that you must be 18 years or older to avail of Klarna's services. This ensures a responsible and secure financial experience.

* No credit application: Skip the lengthy credit application process that accompanies traditional payment systems.

Personalized payment instructions: Klarna takes care of everything for you. Once you make a purchase, payment instructions will be promptly delivered to your email inbox.

Embrace the convenience and flexibility offered by Klarna and make your shopping experience smoother than ever before. Don't miss out – try Klarna today and shop with confidence!

Why Klarna Makes Your Life Easier

Revamp Your Wardrobe Hassle-Free with Klarna! Experience the convenience of immediate shipping on all orders, allowing you to try items on in the comfort of your own home. If something doesn't meet your expectations, Klarna offers easy returns. Only pay for the items you decide to keep, with the flexibility to pay 30 days after shipping, free from interest or fees when payment is made on time. Embrace worry-free and transparent shopping, exploring new fashion trends without financial burdens. Upgrade your style effortlessly with Klarna!

The Klarna Checklist: Everything You Need to Get Started!

Using Klarna is quick and straightforward. To enjoy our services, here's what you'll need:

  1. Minimum Age Requirement: You must be at least 18 years old to use Klarna, ensuring a responsible and secure financial experience.
  1. UK Bank Account: A UK bank account is required to facilitate seamless transactions with Klarna.
  1. UK Residential Address: To fully enjoy the benefits of Klarna, a residential address in the UK is necessary.

Once you've checked off these requirements, you're ready to dive into the world of convenient shopping with Klarna! We do, however, urge you to spend responsibly. It's essential to borrow within your means, as exceeding your financial capacity can have serious implications. Be sure to prioritise timely repayments, as late payments may incur additional fees.

Now that you're well-informed, let's embark on a shopping journey with Klarna, where convenience and responsible financing go hand in hand!

I Am Me Clothing acts as an introducer, connecting you with Klarna Bank AB (publ) to provide unregulated credit products. Credit options are available to UK residents aged 18 and above, subject to status, and terms and conditions apply. Please be aware that Pay in 30 days and Pay in 3 instalments are not regulated by the FCA. It's crucial to borrow responsibly and avoid exceeding your financial capacity, as this could have a significant impact on your financial status. Ensure you can make your repayments on time to avoid late payment fees.

QUESTIONS:

  1. Related to the product, delivery, or returns, please reach out to I Am Me Clothing.
  2. For inquiries regarding payment or expected refunds, kindly contact Klarna.

You can find more information in the FAQ section below. We are here to assist you in making your shopping experience with I Am Me Clothing as smooth as possible.

FAQ’s:

Who Is Klarna:

Allow us to introduce Klarna, a leading Swedish payment service provider that offers a seamless payment experience. With Klarna at the helm, you can enjoy smooth, hassle-free transactions with over 200,000 online stores. Reputed as a trusted name, Klarna has gained the confidence of more than 85 million consumers worldwide who rely on us to securely handle their payments.

Whether you're shopping for fashion, electronics, or various other products online, Klarna simplifies the payment process from start to finish. Count on us to bring convenience, security, and peace of mind to your online shopping endeavours. Experience the ease of Klarna's services and enjoy stress-free payments with our growing network of trusted online retailers.

How Pay Later in 30 Days Works

With Pay Later in 30 Days, you can try on your purchase first and pay after 30 days if satisfied.

Once your order ships, Klarna will email payment instructions within 2 days. You'll then have a full 30 days to ensure you love your items before paying. When ready, conveniently pay online via Klarna's app or website. There are no extra fees or interest when you pay on time.

Am I Eligible? 

To use Pay Later in 30 Days, you must be at least 18 years old. While widely offered, approval is based on your financial circumstances and the order details. Choosing Pay Later in 30 Days will not impact your credit rating.

Increase Your Chances 

Klarna individually assesses each order, looking at factors like purchase amount and history. Here are tips to boost your chances of being approved:

* Provide your full legal name and current address

* Ship to the billing address on file

* Have a purchase history with Klarna

Approval for one order does not guarantee approval for all. Similarly, being denied once does not mean you'll always be denied. Klarna makes each decision separately.

Will Klarna check my credit?

Klarna may run soft credit checks that are only visible to you and Klarna. These will not affect your credit score or be seen by other lenders.

Why wasn't I offered Pay Later in 30 Days? 

Eligibility is automatically determined by algorithms based on factors like order amount, retailer, and purchase history. Pay Later in 30 Days may not always be available, even if promoted. If not offered, you can still complete your purchase by paying with a debit or credit card.

What if I don't pay on time? 

Payment is due 30 days after your item ships. Klarna will send multiple reminders as your due date approaches - via push notifications, email, text, and mail.

If your payment becomes very overdue, Klarna may assign the unpaid amount to a collection agency. However, using Pay Later in 30 Days will never directly impact your credit score, even if you pay late.

What information do I need to provide when making a purchase with Klarna? 

To complete a Klarna purchase, you'll need to provide:

* your name
* address
* email address; and
* sometimes mobile number or birth date too.

All payment information and statements will be sent to your email. It's important to give accurate details so you receive these important updates from Klarna.

Your payment information is processed securely. I Am Me Clothing does not receive or store any card details. All transactions are protected using the latest security protocols and encryption standards.

To offer Klarna, we share certain personal information like your contact and order details so they can assess eligibility and tailor payment options for you.

Klarna handles your personal data according to applicable data protection laws and their privacy policy. You can also review the I Am Me Clothing privacy policy 

Can I pay before the due date?

Yes, you can pay your full balance anytime after receiving your payment email from Klarna. Just follow the instructions to pay early if you'd like.

How can I confirm my payment went through?

For card payments, I Am Me Clothing will confirm your order immediately. For Pay Later purchases, Klarna will email a payment confirmation to the address used for your order. If you haven't received confirmation, you can check payment status by logging into your Klarna account online www.klarna.com/uk or via the Klarna app, available in Google Play Store and App Store.

How do returns work with Klarna?

Once I Am Me Clothing confirms your return, Klarna will send an updated statement if partially returned, or close your statement for a full return. You can monitor order status in the Klarna app.

What if I cancel or return my full order?

As soon as I Am Me Clothing accepts your cancellation/return, Klarna will cancel your statement or refund your payment. The Klarna app will reflect this immediately.

When will I see my refund after cancelling?

Once I Am Me Clothing processes your cancellation or return request, your refund will be issued within 5 business days.

What if I get a statement before receiving my order? 

No need to worry - you have 30 full days to pay, so there's no rush. If your due date approaches and your order hasn't arrived, contact I Am Me Clothing to check on delivery status by emailing us. You can also call Klarna Customer Service to postpone your due date or put the order on hold in the Klarna app while waiting.

If you don't have your statement number, log into your Klarna account online or via the app. There you can view all orders and make payments if needed.

Refunds: How Will I Be Refunded?

When it comes to refunds, we want to ensure that the process is as smooth as possible for our valued customers. If you made your payment using a card, rest assured that the refund will be issued back to the same card. It's important to note that the refund will be processed in the same manner as your original payment method.

If you haven't paid your statement yet, the refund will be applied to reduce the statement amount or even cancel it entirely. We strive to make sure that your financial transactions align seamlessly with any refunds requested.

Should you have any further questions or concerns regarding your refund, please don't hesitate to reach out to our dedicated customer support team. We're always here to assist you and provide prompt resolutions.

Thank you for choosing our services, and we appreciate your patience throughout this process.

What if I have more payment questions?

Check Klarna's Customer Service page for FAQs, live chat, and phone support options:

Local Call: 020 300 50833

Freephone: 0808 189 3333

Let us know if you need any other assistance! We're happy to help explain the refund and customer service process.